Indian Journal of Public Health Research & Development
  • Year: 2019
  • Volume: 10
  • Issue: 8

Correlation between Employees’ Quality of Work Life with Turnover Intention at Holding Hospital

  • Author:
  • Risya Widyastuti1,, Tito Yustiawan2, Linta Meyla Putri1, Nyoman Anita Damayanti2
  • Total Page Count: 6
  • Page Number: 839 to 844

1Magister Program, Departement of Administration and Health Policy, Faculty of Public Health, Universitas Airlangga, Jl. Mulyorejo Kampus C Unair, Surabaya, East Java, Indonesia

2Doctoral Program of Health Science, Faculty of Public Health, Universitas Airlangga, Jl. Mulyorejo Kampus C Unair, Surabaya, East Java, Indonesia

*Corresponding author: Risya Widyastuti, Email: risya.widyastuti-2017@fkm.unair.ac.id

Online published on 26 September, 2019.

Abstract

High employee turnover rates are very problematic in especially private hospital. Many studies on the quality of work life (QWL) relationship on nurses turnover intention (TOI) were found, but the study on all types of clinical personnel and from the perspective of holding hospital are limited. This study was aimed to analyze the correlation between QWL of health workers with their turnover intention at P Group Hospital and determine whether there were differences of QWL and TOI in the three hospital that applied the same policy in human resource management. This study was conducted cross sectionally involving 255 respondent, using standardized questionnaires. Sampling technique was stratified random sampling. Data were analyzed using descriptive statistics, Mann-Whitney, Kruskal-Wallis, and Spearman correlation test. The results showed a significant correlation between QWL and TOI, with negative direction (correlation coefficient-0.344), which means the higher the QWL, the lower the TOI. There were significant differences in QWL levels and TOI in the three hospitals, but the same thing was that all hospital employees least satisfied with growth and security dimension. The conclutions were that QWL was correlated with TOI, and even under the same policy of human resources management, employees’ QWL level and TOI at different hospital can varies each other.

Keywords

Quality of work life, Turnover intention