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*Corresponding Author E-mail: clement_lvl@hotmail.com
To handle the global challenges of the 21st century, there is a need for leaders (both managers and executives) to think, act and lead differently while adopting a more caring management style. This paper seeks to provide an overview of the ten principles of servant leadership that was put forth by Robert Greenleaf. In addition, three principles will be discussed in greater depths - acceptance and empathy, foresight as well as awareness. An example on their importance and application in the pharmaceutical industry is also provided.
Management, Healthcare, Greenleaf, Organization behavior