The effect of communication practice on conflict management in ethiopian electric power corporation (a case study of ethiopian electric power corporation north-western regional office)

The main purpose of this paper was to investigate the effect of communication practice on conflict management in Ethiopian electric power corporation (a case study of Ethiopian electric power corporation north-western regional office). It adopted both descriptive and explanatory research design. The sample size of 100 respondents was selected from 200 employees. The study findings of correlation analysis showed that all constructs of communication practice(Open Communication Channel, Formal communication, Informal communication, and Freedom of act in communication)were positively and significantly related to conflict management. The findings of the multiple regressions analysis showed that the observed changes in conflict management attributed by the elements communication practice is 47.1% (adjusted r2=.471). The study also reveals from four major dimensions of communication practices, Open communication Channel, formal communication, and Freedom of act in communication has a positive effect on conflict-management, while informal communication doesn‘t have a significant effect.