*Associate Professor, Department of Commerce, Govt. Arts College, Muthurangam, Vellore – 632002. Tamil Nadu, India.
**Associate Professor, Commerce Wing, DDE, Annamalai University, Annamalai Nagar -608002, Tamil Nadu, India.
Online published on 9 October, 2012.
Health Tourism is one of the important service sectors of the country. The success of plans or development of health tourism rests on the extent to which human resources are developed, in terms of education, health, skills and wellbeing. This directs one's attention on the healthcare services. This study will be significant because it will be not only an addition to the existing literature available on this important subject but also the results of the study will be useful for the public, government, academicians and healthcare providers. This study identifies the health tourists’ perception on different dimensions of healthcare delivery system and attempts to develop a theory explaining the motivators in healthcare services throwing light on core or peripheral attributes. The outcome of this study in the delivery of health services may certainly help the service providers to understand the expectations of the health tourists and serve them in a better way to increase the health tourist's satisfaction. The conclusion will be given.
Perception of Health Tourists, Peripheral Facility, Personal Facility, Physical Facility, Quality of Health Services