Role of emotional intelligence for employees in an organization

Emotional Intelligence is the capacity for recognizing one's own and other's emotions including self awareness, self motivation, being empathic and having social skills.

If we talk about the role of emotional intelligence for employees in an organization then we can say that EI plays a very important and tremendous role in the professional life of an employee. An employee with average skills but with high level of EI is much successful on professional ground than an employee with extra ordinary talent but comparatively low level of EI. Emotional intelligence helps an employee in job performance, decision making, conflict management, customer service, increased productivity and career success etc.

Emotional intelligence has a far greater impact on an employee's personal and career success than does their IQ or particular skill set. This study will examine the concept and nature of the emotional intelligence and then will discuss its implications for the employees in an organization.