The purpose of the research is to develop an instrument for measuring the attitudes of stakeholders towards CMMi in a typical software development organization.
Attitudes and behavior of the employees in an organization is very important for any change implementation or introduction to new system. The success lies in how people perceive the system and how they are involved in the whole process. Quality is everybody's responsibility and the operations quality assurance/quality control should involve all the stakeholders. Everyone should believe in the value they are going to derive out of the change implementation. In order to measure the attitudes, several factors that influence the people in the working environment of software development are gathered and analyzed. They are grouped into different constructs so that the final results can be analyzed systematically later.
To measure the attitude of employees, a survey through a well-designed questionnaire is used as a tool. The questionnaire is developed to gather the stakeholder's attitudes. The questionnaire is validated by a group of experts and their feedback is taken into account for further refining the questionnaire.
A pilot survey is conducted to find the reliability of the questionnaire with a sample of 11 employees of an organization.
An on-line, Internet-based survey tool was developed to facilitate the large number of responses required for survey validation.
