ACADEMICIA: An International Multidisciplinary Research Journal

  • Year: 2015
  • Volume: 5
  • Issue: 1

Customer perception towards the purchase of car: a study with special reference to Gurgoan

  • Author:
  • Rohan Sharma, Pooja Jain
  • Total Page Count: 12
  • DOI:
  • Page Number: 199 to 210

*Assistant Professor, Innocent Hearts Group of Institutions

**Billing Manager, AT&T Communication Services India Pvt Ltd.

Abstract

The aim of this paper was to see the perception of customers towards purchase of cars. Sample of 68 customers were taken from different areas of Gurgoan city. The data was analyzed by applying ranking method, factor analysis and ANOVA. The result indicated that all factors are important while purchasing a car but as per the results the most important factor is the price and safety. The other aspects of customer perception were also discussed in the paper.