Assistant Professor, Sri Guru Gobind Singh College, Chandigarh, India
Online published on 5 August, 2015.
An organization's strength is determined by the quality of its human resources which play a pivotal role in the utilization of the other resources. Since organizations are managed and staffed by people, the challenges and the opportunities of creating and managing them frequently emerge from the people themselves. It is the responsibility of those who are managing the capital, the material and other information assets, to add value to the organization, also by managing their human resources, the human capital effectively. Banking industry is growing ever since its inception but after liberisation it has gained wider scope. The study focuses on the impact of marital status and experience on quality of work life of employees in banking sector. It aims to gain an insight into current working life policies and practices, as well as work-life balance issues of employees. Several notable factors that influence Quality of Work Life considered for the study were Working conditions, Welfare measures, Safety measures, Supervision, Participation in decision making, Communication, etc. A sample of 600 respondents were taken for the analysis and after Using t-test and analysis of variance (ANOVA) it was found that there were no significant differences in dimensions of Quality of Work Life viz. Working Conditions, Welfare measures, Safety Measures, Supervision, Participation decision making, Communication with regard to marital status. While analyzing the differences in Dimensions of Quality of Work Life of the employees of Public and Private Sector Banks with Regard to Experience, it was found that there were significance in the dimensions of Working Conditions, Welfare Measures and Safety measures. The employees with more than 10 years of experience in the organization had higher score in all the dimensions as compared to their counterparts.
Experience, Marital Status, Public and Private Sector Banks, Quality of Work Life