Assistant Professor, Kamla Lohtia S.D. College, Ludhiana, Punjab, India
Online published on 20 September, 2016.
Facebook is about experiencing interaction with the customers, viewers, clients in a new form of social media and social business design. The interaction on Facebook page appears to be strong and consistent. Facebook page tool enables businesses to add sidebar for e-mail subscriptions and by using this it helps in increasing subscribers then the page is deemed successful.
Facebook enables pages to favourite other pages which means it is allowing to create and develop virtual relationships between businesses and strengthens its corporate image on social network.
Therefore, Facebook page has a great potential to be useful promotional tool for various businesses. Although, businesses must not rely on Facebook or any sort of social media alone just to gain success rather it is a tool that can promote any sort of business. They should utilize it whatever existing means they have marketing their business. Consequently, the result of a Facebook page success comes down to the level of maintenance, engagement and content that the creator or administration intends to implement.
Relationship Marketing, Social Media, Facebook