Perception on employee empowerment: A comparative study among different banks

The present study explains how empowerment is perceived by employees in the service sector (banking sector). The study also examines the level of psychological empowerment and its cognitions meaning, competence, self-determination and impact among employees of different sectors of banks. 337 employees from private sector, public sector and new generation banks participated in this study. One way ANOVA was conducted to find out whether psychological empowerment and its cognitions vary on the basis of three different sectors of banks. Post-hoc test was conducted to find out which sector differs significantly. The findings from the study indicate that employees’ psychological empowerment does not differ on the basis of different sectors of banks, but there is a difference in cognitions of psychological empowerment in meaning cognition and impact cognition of employees.