*Assistant Professor, Shivaji College, University of Delhi, India. Email id: Yadavvineeta2@gmail.com
**Assisitant Professor, Shivaji College, University of Delhi, India
Online published on 15 June, 2017.
Customer Churn, one of the most important issues in customer relationship management and marketing is especially in industries such as telecommunications, the financial and insurance. In recent decades much research has been done in this area. In this research, the index set for the reasons set reason churn customers for our customers is of particular importance. In this study we are intended to provide the reasons for customers to provide churn.
Telecommunications, Obtaining, Prediction, Supplier
