1International School, Duy Tan University, Da Nang550000, Vietnam
2Institute of Research and Development, Duy Tan University, Da Nang, 550000, Vietnam
3Faculty of Business Administration, Duy Tan University, Da Nang, 550000, Vietnam
*Corresponding Author E-mail: letkhanhly@dtu.edu.vn
Online published on 4 May, 2021.
Nowadays, any organization that intends to complete through people must take the utmost care with how it chooses organization members. These decisions have a critical impact on the organization’s ability to complete, as well as every applicant’s job life. These decisions are too important because this is not only unfair to applicants who are wrongly denied jobs, but it is also a questionable business practice because it hurts the firm’s ability to complete. Therefore, evaluating the efficiency of the hiring process is necessary for all organizations. There are many tools to manage and measure the efficiency of business operation, one of them is the KPI which stands for Key Performance Indicator - those performance measures that will make a profound difference. This paper was undertaken to address some issues related to the KPI and apply it to create the KPI for evaluating the organization’s recruitment and selection activities.
Key Performance Indicator, Organization, Performance, Recruitment, Selection