Asian Journal of Management
  • Year: 2025
  • Volume: 16
  • Issue: 2

Influencer Scale in Marketing: Examining the Impact of Mega, Macro, Micro, and Nano Influencers on Brand Loyalty and Engagement in the Indian Merchandise Market

1Associate Professor, Department of Post Graduate Studies, School of Commerce, Mount Carmel College, Autonomous, Bengaluru, India

2Student, Department of Post Graduate Studies, School of Commerce, Mount Carmel College, Bengaluru, India

Online Published on 03 July, 2025.

Abstract

In the era of digital age, influencer marketing has evolved as a prominent technique for organizations looking to engage customers and increase brand loyalty. Influencer marketing’s efficacy is influenced by a number of criteria, including trustworthiness, authenticity, and reliabilityy, rather than just the number of followers. This conceptual paper investigates how influencer scale—which may be divided into mega, macro, micro, and nano influencers—affects brand loyalty and consumer engagement. The study includes reliability as a crucial mediating component through a thorough theoretical framework, claiming that marketing outcomes are greatly impacted by the level of trust customers place in influencers. Based on existing studies, this study contradicts the notion that influencers with larger followers inevitably produce more interaction. Mega influencers can reach a large audience, yet their perceived commercial appeal can occasionally reduce authenticity. On the other hand, both macro and micro influencers frequently continue to cultivate closer bonds with their followers, encouraging greater communication and trust. The survey also emphasizes the importance of reliability in influencer-brand collaborations, pointing out that customers are more inclined to interact with influencers that regularly produce credible, timely, and relevant content. The paper extends understanding of influencer marketing efficacy by presenting a structured model, laying the groundwork for future empirical research. The results provide a more nuanced understanding of the relationship between influencer scale and important consumer engagement factors, which benefits both academia and industry. This study emphasizes how important it is for brands to choose influencers strategically, going beyond superficial numbers, and making sure that influencer reliability and customer expectations match up. In an increasingly consumer-driven environment, the conceptual framework established in this paper will ultimately help shape more successful digital marketing tactics by providing a framework for future research into the dynamics of influencer marketing.

Keywords

Influencer scale, Brand loyalty, Customer engagement, Authenticity, Credibility, Influencer marketing