To Study Quality Management System for Reduction of Quality Cost

Today's challenge for business is to produce quality products in an organized and capable way. Quality is one of the four key objectives in operations management along with cost and delivery of goods. Quality goods can provide an organization with competitive edge. Good quality can reduces costs due to rework, scrap and product or shipment returns. Quality goods increases productivity and hence profits, other measures of progress such as brand image and product image. The total cost of quality can be minimized by observing the relationship between cost of quality and degree of conformance to customer requirements. Reduction in cost of quality can give the organization tangible and intangible benefits.