Factors Affecting Employee Satisfaction-A Methodological and Thematic Review

The objective of the study is to analyse the relationship between ‘Employee Satisfaction’ and related organizational factors at work. Employee satisfaction refers to the contentment with work and fulfilment of needs and desires amongst employees. It can be dependent on and impacted by several attributes. The paper follows a systematic literature review method. A total of 33 research articles were considered, referred to and analysed for this paper. The methodological review revealed dominance of quantitative methods over qualitative methods used for relevant study. Five major themes emerged as a result of thematic review namely-Human Resource Practices, Career Development, Rewards and Benefits, Work Culture and Environment and Learning and Training. The paper concludes that all considered factors have significant implications and impact on employee satisfaction, which in turn, effects the overall employee motivation and performance. Employee satisfaction thus proves to be a major factor of organizational performance, productivity, efficiency and development.