Asian Journal of Multidimensional Research (AJMR)
  • Year: 2016
  • Volume: 5
  • Issue: 12

Chandigarh sampark centers delivering time bound E-services

  • Author:
  • Ramnik Kaur
  • Total Page Count: 11
  • Page Number: 57 to 67

Department of Public Administration, Punjabi University, Patiala, India

Online published on 11 July, 2017.

Abstract

The traditional administration was work loaded and there were lack of much advance techniques for sufficient and fast deliverance of services to the citizens. The horizontal portal is eventually put on the global World Wide Web and thus allows vertical integration with the expanding frontiers of the universal knowledge bank. Chandigarh administration signed in the year 2000, a MOU with IBM to set up an IBM e-governance solution centre’ that would help Chandigarh administration in making deliverance of government services online. Earlier delivery of various services from independent departments at various locations which time after time resulted in duplication of work, were now being delivered at a single location of e-Sampark. The services depend on the requirement of the citizens of the city generated by the feedback received and citizens satisfaction over the services online or e-services provided. There are availing charges to transact through net banking, debit cards, credit cards plus service tax.

Keywords

Corruption, consequently, established, eradicating, e-governance