E-governance in Haryana

The concept of governance is as old as human civilization. In essence it means the process of decision making and the procedure by which such decisions are implemented. Now the system has been replaced by information technology which had made rules and procedures transparent to the citizens. In simple terms E-Governance is the use of information and communication technology to promote more efficient and effective government, to facilitate more government services ensuring accuracy, transparency and focusing on citizen-centric services related to land and revenue administration. The fundamental motivation for the implementation of E-governance in the India was to provide SMART government. SMART means Simple, Moral, Accountable, Responsive and Transparent government. Evaluative studies had been done to serve a variety of purpose. Some studies looked at implementation of ICT, some on the degree to which the specified outcomes were achieved. Some studies measured the benefits of clients. It is a major challenge before the government to successfully develop them. The purpose of this paper is to describe the features, benefits of ICT services provided to the citizens.