Digitalization in India: Cashless, Paperless & Faceless

Digitalisation is considered as a tool of transformation which extends beyond our usual lifestyle to the way we earn, transact, interact and conduct business. Across all sectors, both public and private, be it communication, media, healthcare, retail and manufacturing, one can increasingly witness the use of digital technology. This is primarily being driven by innovations and up gradation in e-communications, e-commerce and ever increasing use of the internet. It is important to analyse and appreciate the factors that are ushering in such changes and how these are impacting the contemporary day businesses. Moreover, while on one hand we have increased turnover and time-cost effective work environment, we are confronted with various challenges of digitalization in Indian economy. The paper suggests an appraisal of digitalization as a process to promote cashless India and highlights the various modes of digital payments proposed and used in Indian economy.