Impact of psychological capital on organizational citizenship behavior: A study of clerical employees

In this competitive environment, employees are the most important part of an organization for its bright future. In the past years, researchers have focused their attention towards the factors that may increase employees’ performance. In this regard Organ (1988) introduced the concept of Organizational Citizenship Behavior. Organizational citizenship behavior may be defined as an extra work related activities of employees, which may contribute towards the success of an organization. The aim of the present research is to measure the impact of Psychological capital on Organizational citizenship behavior. For this purpose, a scale for measuring Organizational citizenship behavior is developed by Podsakoff et.al (1990), and Psychological capital was measured by using the scale developed by Luthans et. al (2007). Clerical employees have been taken as a sample of the study and Stepwise Multiple Regressions is used for the data analysis. Obtained results demonstrate the impact of Psychological capital and its dimensions on Organizational citizenship behavior.