*Associate Professor, Suryadatta Institute of Management and Mass Communication, Bavdhan, Pune, India Email id: vwagh739@gmail.com
**Associate Professor, Suryadatta Institute of Management and Mass Communication, Bavdhan, Pune, India Email id: deepaa7700@gmail.com
Online published on 18 December, 2018.
Customer being the backbone of banking activities, it is necessary to increase the level of satisfaction by providing more and better services. This research paper is an attempt to identify the level of satisfaction among various customers of banks using variety of services. The present paper gives primarily an idea about satisfaction level of customers using different services.
Backbone, Banking Activities, Satisfaction Level, Services etc
