This study is conducted to evaluate the impact of Information and Communication Technology in Human resource management practices of logistics companies. This research is conducted on basis of my research work, to analyse the feasibility of the study. This study is focused on all types of organisation – small, mid-level and high-level organizations. The study will help us to know about the various HRM practices followed in each level of logistics firms. The study discusses about the impact of technology on organisation, which will make changes in HRM practices too. This practices when followed; the perception towards it may change. This industry is being highlighted by our Government for the past few years because of the level of importance. This industry is which depends on the service provided by the employees, needed proper analysis on managing human resources. Professional employees are needed in the industry equipped with logistics knowledge to raise the standards of the Service. This will enable the firms to attain sustainable growth in the future. This study helps to know the perception of employees towards the HRM practices after ICT implementation. Also it helps to understand the satisfaction level towards the implementation of ICT in the Organization. This study is very important as these HRM practices and ICT application are implemented for the employees to improve productivity. Also this study shows if there is any impact in HRM practices after implementing ICT in logistics firms.
Logistics, HRM Practices, Service, ICT, Information Technology