Asian Journal of Research in Banking and Finance
  • Year: 2014
  • Volume: 4
  • Issue: 11

Investigating the factors affecting on the fulfillment of knowledge management (Case study: Mellat banks of Shiraz)

  • Author:
  • Maryam Rasekha,, Ameneh Agha Bozorgib, Mohamad Amin Kamrani Mehnic, Osman Alipourd
  • Total Page Count: 9
  • Page Number: 17 to 25

aYoung Researchers And Elite Club, Khorasgan Branch, Islamic Azad University, Khorasgan, Iran

bMA of Public Administration, Payam-E Noor University, Garmsar, Iran

cStudent of PhD, Public Administration, Tehran University, Iran

dYoung Researchers And Elite Club, Sardasht Branch, Islamic Azad University, Sardasht, Iran

*Corresponding Author

Online published on 11 November, 2014.

Abstract

The purpose of current study is investigate the factors affecting on knowledge management fulfillment in Mellat banks of Shiraz city. This is an application study in which descriptive – measuring (square) model is used. Populations include 1394 employees of Mellat banks among whom 297 ones were selected as the sample by use of Morgan's’ and Kruse's table and simple random sampling. Instrument includes a questionnaire consisted of 60 closed questions. Validity of the questionnaire was estimated with the help of viewpoints of seven managers and its validity was determined using Cronbach's alpha (%94). In order to analyze data, Pearson correlation test and multiple regression was used. From the results, it becomes clear that fulfillment of knowledge management is positively affected by four factors organizational culture, organizational strategies, human resource and information technology.

Keywords

Knowledge management, organizational culture, organizational strategies, human resource management, information technology