*Amity International Business School, Amity University, Noida, India
**Amity Institute of Social Sciences, Amity University, Noida, India
***Amity International Business School, Amity University, Noida, India
Academic research on Mobile phone behavior and etiquette in the Urban Adult Indian Context is limited and has not been documented in literature from the Bystander's perspective. This study has attempted to explore
1. The relationship between attitude and expressed behavior of bystanders towards mobile phone uses in public places.
2. The Expressed behavior of bystanders towards Unacceptable mobile phone uses in public places.
3. The effect of gender, age, family status, occupation and education on Expressed behavior of bystanders towards Unacceptable mobile phone use in Public Places.
Qualitative and Quantitative data was collected from a total of 167 Adult respondents in the age groups of 18 years and above from urban National Capital Region of Delhi.
Overall, the results indicate a positive and highly significant relationship between attitude and expressed behavior. In case of Unacceptable behaviors, usually bystanders intervene in formal settings when people are known to them. However, in case of open public settings like streets, public transports etc.) even while some behaviors are considered Unacceptable and Bothersome, seldom do Bystanders intervene unknown persons and there is a reluctance to engage with strangers in Public settings. Gender, Age and Occupations have an effect on the expressed behavior toward Unacceptable Mobile Phone Use, while there was not much effect found with respect to Educational Qualifications and Family Status. Scope for further research exists in studying the associations between attitudes and expressed behavior among Bystanders in Mobile Use in Public Places.
Mobile Etiquettes, Public Places, Unacceptable Mobile Uses, Expressed Behavior, Bystander's perspective
