*Master Of IT Management, Department of Management and accounting, Allameh Tabatabaei University, Tehran, Iran
**Master Of IT Management, Department of Economic and Management, Science and Research Branch, Islamic Azad University, Tehran, Iran
Online published on 13 May, 2015.
According to the improvement of technology in the few decades, The vast challenge of organizations in achieving more and faithful customers obliged the managers in different industries to pay attention carefully to the information which is related to customers and their needs in business.
Generally in the direction of technological development and conversion of services to products, organizations are looking for effective and suitable services for customers and also optimizing the services which are followed by analyzing these necessities.
On the whole searching information is an effective way for discovering the hidden patterns between the whole entities and achieving suitable information for customer absorption. This article is looking for the current necessities in four industries, insurance, banking, production and communication industry while suggesting the best technique which are follows as L decision tree, nerve network, genetic algorithm, also in order to eliminating the common needs of this industry regarding to the ideas of senior managers in this industry.
Searching information, Searching information techniques, Faithful customers, Insurance, Banking and Communication industry
