Knowledge Management has gained popularity in the last decade and is increasingly becoming a central topic in management philosophy. Knowledge management (KM) is about developing, sharing and applying knowledge within the firm to gain and sustain a competitive advantage (Petersen and Poulfelt, 2002). Knowledge Management has emerged as an important tool to improve organizational effectiveness.
Our purpose is to identify the inter-linkages between knowledge management and an organization's competitive advantage from the vantage point of employee learning, satisfaction and HR practices.
The RBV (resource based view) of the firm has been used as a strategic framework for aligning knowledge management with strategic planning. The paper explores the importance of people management practices and their impact on competitive advantage in the knowledge economy. The paper explores challenges to human resource management in managing knowledge workers and aims to identify some key HR strategies for effective people-centric management in knowledge organizations.
The paper concludes by offering the practioner a conceptual understanding of strategy and knowledge management linkage and its impact on multiple stakeholders with emphasis on people management practices.
Knowledge Management, RBV, people management, competitive advantage
