Delhi Business Review
  • Year: 2012
  • Volume: 13
  • Issue: 1

IRCTC: A case of service failure

  • Author:
  • Shipra Singh, Mohd. Aamir Khan
  • Total Page Count: 3
  • Page Number: 127 to 129

*Assistant Professor, Delhi School of Professional Studies and Research (Approved by AICTE). Delhi, India

** Student, Delhi School of Professional Studies and Research (Approved by AICTE), Delhi, India

Online published on 7 December, 2012.