Key Factors for Knowledge Management: Pilot Study in IT SMEs

Importance of knowledge management lies in the fact that it could result in empowerment of individuals and organizationitself to accomplish activities effectively through organizing knowledge. Knowledge management is a major issue forhuman resources management. Organization, culture and information technology play crucial enabler for various aspects of knowledge management. Aim of this paper is to present findings on knowledge management and factors that contribute to its development. In the empirical part, research on small IT companies is presented. Data was analyzed using PLS-SEM techniques. Findings show that that personal factors, culture and technical factors are substantial predictors of knowledgemanagement, but informational factors do not directly predict knowledge management.