Global Journal of e-Business & Knowledge Management
  • Year: 2009
  • Volume: 5
  • Issue: 1

Knowledge Management and Learning Organizations: A Case Study on Private Computer Training Institutes

  • Author:
  • Subhasis Sen
  • Total Page Count: 6
  • Page Number: 27 to 32

Systems and Marketing Management, Eastern Institute for Integrated Learning in Management (EIILM), Kolkata, Email: subh.sen@rediffmail.com, subh.inc@gmail.com.

Abstract

Knowledge has been considered along with capital and labor – a key factor in productivity, competitiveness, employment and economic growth. Knowledge Management (KM) - as an Information Technology (IT) vertical - has provided several solutions with back-end or front-end technology support. The KM cycle consists of six phases. These are undertaking knowledge audits, creating knowledge, capturing knowledge, storing knowledge, using knowledge and retrieving knowledge. Various learning organizations both public and private have a positive role in knowledge creation, use and dissemination in different aspects of human civilization and development. The present study has tried to explore the role of private IT Training Institutes in knowledge development and management.

Keywords

Case Based Reasoning (CBR), Artificial Intelligence (AI), Information & Communication Technologies (ICTs), Data Mining, Relational Database Management Systems (RDBMS)