1Department of Management Studies, Indian Institute of Technology Roorkee, India
2Department of Management Studies, Indian Institute of Technology Roorkee, India
3School of Management, New York Institute of Technology, Kingdom of Bahrain
Online published on 20 December, 2012.
In today's scenario, knowledge is regarded as the most important strategic resource in organizations, and therefore, knowledge management (KM) process is considered critical for organizational success. Simultaneously, value creation through supply chain management has become a potentially valuable way of achieving competitive advantage and improving organizational performance. Considering flexibility as an essential component of supply chain success, this paper analyses the effects of KM processes on supply chain flexibility performance with the help of data collected from top and middle level mangers of 88 firms in Indian manufacturing organizations. In line with Gold et al. (2001) this study identified four key factors of KM process such as knowledge acquisition, knowledge conversion, knowledge application and knowledge protection. Our hierarchical regression results indicated that all factors of KM process are significantly related to supply chain flexibility performance.
knowledge, knowledge management process, supply chain flexibility performance, supply chain management
