Flexibility-Thinking shift for organizational excellence

Organizations of modern era are passing through highly competitive battlefield environment. For survival/sailing through one has to be ahead of the fiercely competitive benchmark obtaining in the world. The wind of liberalization, privatization and globalization (LPG) is creating a fast changing business scenario. The organizations are becoming boundaryless and more transparent, culminating into a global village concept. Industry deregulations, increasing customer focus, changing employee's values, work-ethics are a few factors that have placed unprecedented demands on business enterprises. Rapid technological changes and the shrinking time for the break even, demands the organizations to unleash their brainpower in order to maximize their throughput and be in the game competitively. It will be observed herein that Flexibility System Management (FSM) is the one single most dominant factor, which imparts the desired momentum to the organizations.

The author, in this paper, has made an attempt to gather and examine the valuable inputs from various Government R & D organizations/public sectors and an analytical approach has been made with the help of essential flexibility norms for achieving organizational excellence. It is prudent that the knowledge workers in the organizations work rather passionately, which may yield in better positive productivity and in turn help the corporate sector to transform into a ‘Passionate Organization’. The Balanced Score Card (BSC) technique has also been applied to achieve the same. Emerging trends in HR has been suitably discussed for enhancing the productivity of the organizations. The present paper opens up new vistas for further research work and various manifestations of Flexibility System Management in enhancing the functions ofR&D organizations for accomplishing excellence.