Department of Industrial Engineering, Dr B R Ambedkar National Institute of Technology (Deemed University), Jalandhar. E-mail: gargrk@nitj.ac.in, Phone: 0181-2690328
Department of Mechanical Engineering Thapar Institute of Engineering and Technology (Deemed University), Patiala (Punjab). E-mail: tp_malik@yahoo.com, Phone: 0175-2211094
Globalization and liberalization of Indian economy has brought with it an unprecedented level of competition in the industry. To respond to the situation, the industry has to successfully change from the old ways of working to be more productive, cost efficient and competitive. Managing change is posing a big challenge to many Indian firms, as there is a great inertia and resistance to change and also lack of knowledge of globalization and liberalization. It is realized that managing change successfully in an organization requires change in various areas, i.e. technology, systems, structure, people and culture. All these areas are interwoven and interrelated. A successful change programme addresses all these areas and determines a sequence in which these are to be changed, with bigger changes intercepted by many small changes. Further, care has to be taken to use facilitators for change and minimize the effect of potential inhibitors to change. In this paper, an exhaustive review of literature concerning change management has been presented. Present status of change management and limitations of the present approaches are also discussed.
flexibility, management of change, organizational change
