A fuzzy based method for software quality function deployment

Quality function deployment (QFD) is a process which is used to understand the need of the customers. QFDis based on voice of customers so that customer's requirements (CR) can be translated into final product. QFD includes: (1) collecting customer requirements from a group of customer. (2)determining the relationship between customer requirement and technical measures. Based on our review of QFD, we identify that in literature, traditional methods less attention is given to Fuzzy Based group decision makin approach to QFD. The information available is imprecise and vague. So to deal with this uncertainty and vagueness, we apply fuzzy based group decision making approach to QFD on Hospital Management System.