Job Content and Job Context Dimensions of Employee Expectations in the Psychological Contract A cost- reward Analysis in the IT Context

This paper uses factor analysis to identify dimensions of employee expectations in the psychological contract in the IT sector. The paper also provides an analysis of the cost-reward implications of fulfilling employee expectations. The study identified four factors of expectations: two related to job content and two related to job context. The study found that learning and project expectations emerge as strong job content expectations and Job context expectations are comparatively lower in strength. It also indicates that there is no direct and immediate connection in terms of the cost as well as rewards incurred. The study concludes that job content expectations are stronger than job context expectations