Employee Engagement-A Means to Employee Involvement

Organisations rely heavily on financial measures such as profitability, revenue, market share and cash flow, but human-oriented aspects, such as employee engagement and involvement, are not given much importance due to which the organisation's outcomes such as customer satisfaction, retention, productivity and profitability are at stake. Many studies on employee engagement were conducted with reference to services sector, however not many studies have been conducted to find out the relationship between employee engagement and involvement in the tea industry. Thus, to fill the gap in the relevant area, the present study on ‘Employee Engagement-A Means to Employee Involvement’, with reference to The United Nilgiri Tea Estates Co., Ltd., was taken up. Out of 1, 069 employees, 230 respondents, spanning all the divisions of the company, were considered as the sample for the study. The survey, guided by a structured questionnaire data, was analysed by applying the chi-square test, t-test, analysis of variance (ANOVA), correlation and regression. Correlation result showed an existence of a positive correlation between the level of engagement and involvement. It was also observed that employees possessing less than 5–10 years of experience were highly engaged and also that money acted as the greatest motivator in keeping the employees engaged at the work place. Through a model, the study suggested various measures to enhance employee engagement and involvement. As an engaged employee is productive and motivated, his involvement in most of the strategic organisational decisions that promote growth and profitability will also be the highest. To effectuate higher involvement in the employees, it is important for every organisation to take supreme care in keeping them engaged.