Effect of training and career development on employee performance: a case of KCB branches in the north rift region, Kenya

The relationship between the organization and its employees is influenced by what motivates them to work, the rewards and fulfillment they derive from the organization. The objective of the study was to determine the effect of training and career development on employee performance, a study of Kenya Commercial Bank. The study was conducted in 6 KCB branches in the North Rift region. The study adopted a case study research design approach. Census technique was used to collect data from 6 branches of Kenya Commercial Bank in the North Rift Region. The study relied on both primary and secondary data. Primary data was collected through questionnaires while secondary data was sourced through review of relevant records. Data analysis for this study was conducted through qualitative and quantitative methods. Questionnaires were tested for reliability and validity. Data coding, entry and analysis was carried out using Statistical Package for Social Sciences (SPSS Version 20.0). The analyzed data was presented using frequency tables, proportions and percentages. Research findings indicate that indeed trainings and career development has an impact on their performance. From regression analysis, it was observed that trainings and career development contributed to 55.29% of employee performance while the rest contributed to 44.71%. The study therefore concluded that trainings and career development highly influence employee performance and thus recommends that KCB and any other financial institution should focus more on trainings and career development in enhancing their employee performance and reduce the employee turnover.