Job rotation: An examination of its effect on employee performance at KCB branches in the north rift region, Kenya

Non financial motivators are very essential in maximizing the performance of employees. Literature shows that there is little study of a considerable depth that has been carried out to determine the effect of non financial motivation strategies on employee performance. The objective of the study was to determine the effect of job rotation on employee performance, a study of Kenya Commercial Bank. The study was conducted in 6 KCB branches in the North Rift region. The study adopted a case study research design approach. Census technique was used to collect data from 6 branches of Kenya Commercial Bank in the North Rift Region. The study relied on both primary and secondary data. Primary data was collected through questionnaires while secondary data was sourced through review of relevant records. Data analysis for this study was conducted through qualitative and quantitative methods. Questionnaires were tested for reliability and validity. Data coding, entry and analysis was carried out using Statistical Package for Social Sciences (SPSS Version 20.0). The analyzed data was presented using frequency tables, proportions and percentages. Research findings indicate that majority of the respondents acknowledge that job rotation affected their performance. From regression analysis, it was observed that job rotation contributed to 55.29% of employee performance.