Development of controlling in the organizations from the service sector under the conditions of the forth industrial revolution

Under the conditions of the already started Forth Industrial Revolution, there are radical changes taking place in the field of service sector organization management, which are related not only to the innovative management toolset, but also to the essentially new nature and content of the business processes, the character of the changes and the deviations of the actual from the planned indicators. On the background of these realities, controlling as a concept supporting management requires the application of new tools, models, concepts and methodologies, which should be at the basis of the restructuring of the service sector business organizations under the conditions of the already started Forth Industrial Revolution. The advance of intelligent robotized smart systems and tools supports management and contributes to taking efficient and optimal management decisions in an environment of uncertainty, global volatility and risk.