The functionality of tricycle regulation unit of Tuguegarao City

This inquiry is focused on the functionality of Tricycle Regulation Unit (TRU) of Tuguegarao City particularly its powers and functions vis-à-vis compliance of tricycle drivers and/or operators with existing city ordinances covering public safety and security. Framed in the investigation is the concept of efficiency in governance, social responsibility, and discipline. The descriptive-quantitative research was employed to feature-out the efficiency of TRU on its mandates to ensure public safety and order. Findings of this study include TRU's efficiency in the issuance of the franchise license, maintaining data base and resolving complaints and grievances. However, TRU office is relatively undermanned that haste in covering all their tasks leads the staff to getting less humanely tactful in dealing with violations. Relatively, better staffing as recommended in this study would make TRU more responsive to closely monitoring the transfer of ownership of franchise license, and the difficulties among tricycle drivers/operators in complying with the rules and regulations