Real-time guidance and counseling decision support system

Information Systems is one of the resources that most organizations embrace with certainty that it will make transactions better, easier and faster by providing timely, consistent, accurate and relevant information thereby decision making can be quick and better. In most educational institutions, information systems are widely used and implemented. The aim of the study is to develop a Real-time Guidance and Counseling Decision Support System (RtGaCDSS) that integrates data and reports of guidance and counseling center of the university through a web-based application. It aims to store and manage data and information, generate individual or basic reports and prepare summary and comparative reports in tabular and graphical form. The study gathered the data pertaining to ease, timeliness, consistency and accuracy on the use of the manual system relevant to its problems and issue. These resulted to the development of the Real-time Guidance and Counseling System which was tested and assessed for its compliance to user requirements and software quality. The real-time guidance and counseling decision support system proved to contribute to the ease, timeliness, consistency and accuracy on recording and storing data, retrieving data and/or information and in generating information, either basic or summary reports as there was a significant difference over the use of the manual system. The system is also compliant to software quality using the ISO 9126-1 software quality model.