Effect of information technology capability on competitive advantage of the Kenyan banking sector: A critique

For many years, the importance of technology has greatly influenced the society and the business world. Today, everything in our environment is purely a product of high-end advancement. Information technology has fully grown with outstanding drive and acquired a noble rank for itself and all those that are linked to it. Moreover, today competitive advantage of the banking industry is associated with information technology. This paper critiqued a journal article, “Effect of Information Technology (IT) Capability on Competitive Advantage of the Kenyan Banking Sector” by Kamau et al., (2019), whose objective was to establish the impact of Information Technology on the competitive advantage of Kenya's financial industry. The study discovered that information technology capability management practices like investing towards improvement of the ICT hardware and skills of the ICT personnel resulted to a significant improvement in the competitive advantage of commercial banks in Kenya.