1Assistant Professor, Vipra Arts Commerce and Physical Education College, Raipur (C.G.)
2J.Y. Govt. Chhattisgarh College, Raipur (C.G.)
3Assistant Professor, Vipra Arts Commerce and Physical Education College, Raipur (C.G.)
A Study of Role and Performance of Chhattisgarh State Distribution Company Limited” which basically relates to the Commercial, Financial Functioning and administrative structure with consumer and employees satisfaction of CSPDCL. Distribution company of the Chhattisgarh state is the largest revenue generating unit among all five companies of power sector in state. It directly deals with the consumers and analyses the demand and supply rate which ultimately complement the generating units for demand mitigation purpose. CSPDCL generates revenue as it directly squares up the charges of unit consumption as billing system and gets paid by consumer of all sectors at its single window collection corner. So, CSPDCL not only go through the billing and distribution services but undertakes the other area of services which are such as --Adopting best practices, Implementing modern technology in the business, Reducing distribution losses, Providing reliability and quality power to the consumer’s at affordable rates, Facilitating with power supply to the consumer 24 hours * 365 days, Providing consumer satisfaction through service excellence, Implementing policies supporting faster economic growth of CG state.
CSPDCL, Production, Tarif
