Analysis of drinking water service in Shimla city, Himachal Pradesh

Water is an inevitable requirement for all. Existence of life without water cannot be imagined. Water scarcity is a burning issue and the need to tackle this problem is forefront issue. Shimla City, the capital of Himachal Pradesh is facing water scarcity consecutively from past many years. Though, administration is taking substantial steps to improve the situation, this problem is continuously witnessed by the residents every year. Being capital of the state, Shimla city is hub to various administrative units, educational and important health institutions also to name a few. Even the city is a famous tourist destination and internationally recognised one. All this drew the attention towards the growing need of water in the Shimla city. Since, residents are the first to face the problem of water scarcity, therefore, the present study tries to examine the situation of drinking water service at ground level using peoples’ perception. Hypotheses has been created with respect to certain parameters like relationship between hours of water supply and satisfaction, frequency of water supply with adequacy of quantity received using suitable testing methods. It has been found during the study that though the situation is improving but certain issues like frequency of water, awareness and responsible behaviour from residents is required.