A Study on Occupational Role Stress among Public and Private Sector Bank Employees in Tamil Nadu

Stress is a universal human experience and is inevitable in the modern dynamic day to day life. Stress can root from any place viz., home or workplace, public or private place. Both pleasant and unpleasant experiences can have stressful components. It is a vigorous state in which a person is confronted with an opportunity, demand, or resources related to what the individual wishes and for which the outcome is perceived to be both vague and vital. The main objective of the study is to find the most dominant role stressors causing stress among bank employees. It was analyzed for overall employees, highly stressed sample employees and moderately stressed sample employees and results. This study found the major role stressors for overall sample employees, highly stressed and moderately stressed employees of public and private sector banks. A sample of 90 employees was collected from the public and private sector banks in Coimbatore district of Tamil Nadu. The purposive sampling method was used for collecting data. The questionnaire was constructed using the occupational role stress scale (ORSS) developed by Pareek (1983). The data showed high reliability for this particular study. Non-parametric tests like Mann-Whitney U and Kruskal Wallis tests were used in analyzing the data. It was found that the most dominant stressors causing stress among overall sample employees, highly stressed and moderately stressed sample employee were Role Overloads (RO), Self Role Distance (SRD) and Inter Role Distance (IRD). Further, it was found that gender, age and educational qualification showed a significant relationship with stress.