Indian Journal of Economics and Development
  • Year: 2013
  • Volume: 9
  • Issue: 1

A study of employees satisfaction in multinational fast food retail outlets in Punjab

  • Author:
  • Pratibha Goyal, Mini Goyal, Sukhmani Virk
  • Total Page Count: 7
  • Page Number: 32 to 38

*School of Business Studies, Punjab Agricultural University, Ludhiana

**Department of Economics and Sociology, Punjab Agricultural University, Ludhiana, Email: minig1200@yahoo.com

JEL Classification: M1, M14

Abstract

The present study, undertaken in multinational fast food retail chains, analyses the demographic profile and level of satisfaction among employees working in fast food retail outlets in Punjab. The results revealed that employees were young and educated upto 10+2 level. The Factor Analysis revealed that the most significant factor underlying their job satisfaction was chances of growth and satisfaction followed by self-motivation, work relationships and work environment. No significant difference was found in opinion to continue the present Job with respect to the age or education of employees in fast food retail outlet in Punjab.

Keywords

MNC, fast food, retail outlets, ANOVA, and factor analysis