1Department of Computer Science & Software Engineering, Sri Lanka Institute of Information Technology (SLIIT), Malabe, Sri Lanka
2Department of Computer Science & Software Engineering, Sri Lanka Institute of Information Technology (SLIIT), Malabe, Sri Lanka
3Department of Computer Science & Software Engineering, Sri Lanka Institute of Information Technology (SLIIT), Malabe, Sri Lanka
4Department of Computer Science & Software Engineering, Sri Lanka Institute of Information Technology (SLIIT), Malabe, Sri Lanka
5Department of Computer Science & Software Engineering, Sri Lanka Institute of Information Technology (SLIIT), Malabe, Sri Lanka
6Department of Computer Science & Software Engineering, Sri Lanka Institute of Information Technology (SLIIT), Malabe, Sri Lanka
*Corresponding Author: ahamedazmie5@gmail.com
Online published on 2 December, 2022.
The tech-savvy consumer of today has high standards for the customer experience and booking of travel. According to research, online travel booking businesses struggle to convert leads and have the highest rates of cart abandonment. Therefore, to draw in potential clients, turn leads into sales, and differentiate yourself in a market as crowded as the travel sector, it is crucial to have an appealing, interesting, and user-friendly website. Travel websites are now required to bet on innovation, multi-channeling, and the newest web development trends to stay competitive in the tourist industry due to the quick change of customer behavior. Users who use websites as informational resources to organize their vacation look for a streamlined approach and experience. Before making a reservation, the tourist tries to examine various rates and holiday types to determine which is the best and most comprehensive option. The traveler makes his purchase after doing research and exploring various informational sources, such as websites for travel and vacation destinations. Websites must comply with fundamental web development requirements in order to earn the trust of visitors if they donșt want to be ignored.
Management, Travel, Hotel