International Journal of Engineering and Management Research (IJEMR)

  • Year: 2015
  • Volume: 5
  • Issue: 5

Employee Retention Strategies in BPO Industry: A Study with Reference to Selected BPO Sector Organizations at Hyderabad

  • Author:
  • B. Nagaraju1, M. Ananda Rao2
  • Total Page Count: 5
  • DOI:
  • Page Number: 160 to 164

1Assistant Professor, Department of HRM, Acharya Nagarjuna University, Guntur, India

2Research Scholar, Department of HRM, Acharya Nagarjuna University, Guntur, India

Abstract

Employee Retention refers to the techniques employed by the management to help the employees stay with the organization for a longer period of time. Employee retention strategies go a long way in motivating the employees so that they stick to the organization for the maximum time and contribute effectively. Sincere efforts must be taken to ensure growth and learning for the employees in their current assignments and for them to enjoy their work. Employee retention has become a major concern for corporate in the current scenario. Individuals once being trained have a tendency to move to other organizations for better prospects. Lucrative salary, comfortable timings, better ambience, growth prospects are some of the factors which prompt an employee to look for a change. This paper is focuses on the emerging employee retention practices of BPO sector in Hyderabad. There are thousands of employees working in Hyderabad BPO companies but the researcher has selected 250 samples from selected companies through the simple random sampling method. The researcher has find that the Hyderabad BPO companies are adapting and implementing the best employee retention techniques effectively and employee are also feeling happy being the part of the sector.

Keywords

Employee Retention Strategies, Human Resource Management, BPO Sector