International Journal of Engineering and Management Research (IJEMR)
  • Year: 2016
  • Volume: 6
  • Issue: 1

Customer Preference and Satisfaction towards Asian Paints

  • Author:
  • S. Kowisga1, D. Yuvashankar1, V. Kalpana2
  • Total Page Count: 4
  • Page Number: 334 to 337

1Assistant Professor, Department of Commerce(CA), Kongu Arts and Science College, Erode, Tamilnadu, India

2I M. Com(CA) Student, Department of Commerce(CA), Kongu Arts and Science College, Erode, Tamilnadu, India

Online published on 8 November, 2017.

Abstract

This Research focuses on changing preference of consumers because in today's time there are so many best option for consumer for every paint product. This Research also studies that product are reaching up to the expectation of consumer or not. A paint product company differentiates its product on different grounds. So we study that, for which qualities company is advertising, those features that product have or not. The paint quality is essential for the better management of the customer preference in any society. The desired quality enhances the loyalty and the repurchase intention of the customers. The company has provided quality and innovative courses to attract the customers and manage their customer preference. The company should give the value to customers by building the relationship based on trust and faith. The long term relationship can manage by the personalized communication process by better providing the honest information through the websites and the brochures.

Keywords

Customer value, preferences, loyalty