An Analysis of Factors that Influence Training and Development among Employees in Retail Industries

Training is the art of facilitating the knowledge and skills of an employee to marvel a job. Training moulds the employee's knowledge, skills, aptitude, behaviour and attitude towards the requirements of the job and organization. Training bridges the gap between job requirements and employee specifications but not all employees would be motivated intrinsically to undergo training giving room for the external motivation. The Indian retail industry has presently emerged as one of the most dynamic and fast paced industries. It accounts for over 10 per cent of the country's gross domestic product (GDP). This is an in depth study about the employees working in retail sector in the Ghaziabad district of Uttar Pradesh, India. This study will help the retail industries to know the inner feeling of the employees and thereby train them accordingly. The employer can also implement and customize new techniques to keep the momentum of the staff at good rhythm thereby ensuring smooth and efficient working of the industry. This study will also help to know the common motivational factor that urges the employees to learn swiftly and efficiently thereby helping the companies to save time, resources and get the best work from their employees.