Occupational Stress at Workplace: Study of Public and Private Banks in Punjab, India

The purpose of this paper is to study the level of stress in selected public and private banks in Punjab, India. Moreover, the research is focused on to examine the causes of occupational stress, signs of stress and interventions that can be applied by management and employees of private and public banks in Punjab, India in order to manage stress effectively in organizations. The main focus of this study is to identify the level of frequency of the job stressors for bank employees and trace out the distressing factor that affects most individuals. The paper also throws light onto the areas explored where changes can be made by the employees, managers, and the Human Resources (HR) department so as to reduce the stress factors by making a change. The data was collected by surveying bank employees of public and private banks in Punjab, India through a structured questionnaire. The sample size was 50. Both primary and secondary sources of data were extensively used for analyzing this study. Majority of the respondents felt stressed due to work related issues and felt flexible working hours relieves tension.