Demographics & Its Impact on Organisational Culture and Employee Motivation (A Study of the Employees in IRCTC)

In this day and age human resource management and development is becoming more important due to the fact that a man has gained a new place and a new role in all societal processes and in their administration. The sheer employees’ characteristics, i.e., demographic factors, besides the organisational factors, have a certain sway in this area. By sufficient understanding of both demographic factors and their influence, it is possible to apply measures to make the employees motivated. This paper points out such influences on the organisational culture and employees’ motivation. Also, the interface of certain demographic factors is presented, such as the qualification, designation and gender, onto employees perceiving motivation and onto respective consequences. The research was done on employees in the IRCTC in New Delhi.